SHIPPING POLICY

You can expect most packages to be delivered within 1-2 business days.

We process your order within 24 business hours after receipt of full payment, and items will leave our facilities within one business days after processing.

We provide you with tracking information via email 24 to 48 hours after your item has shipped. Please ensure you have provided us with a valid email address, and check your spam or junk folder as communications from Software-max.com may not make it past your filter, depending on your settings.

If after 5 business days you haven’t received your order, please contact our shipping department at Software-max.com

Shipping Methods:

We ship more than 75 percent of our items via Electronic Delivery. We do not use the United States Postal Service, and therefore cannot ship to a post office box or APO address. Occasionally, we ship ground packages via FedEx.

Contact information:

Support hours: 9am – 6pm EST Monday – Friday

Phone number: +1 (561) 726-1827
Email: [email protected]